Erec Rex Books

Returns and Refunds

What is the Return Policy?

You may return most products purchased. Most items can be returned with Four weeks of receiving the item. However we are not the initial seller therefore you must contact and/or refer to the original sellers terms for returns individually.

Requirements to get a Money back refund

In most instances these are the basic requirements for a full refund.

UPS Pickups

Whenever you request a UPS pickup, UPS sends a driver to your address with the shipping label within 1-5 business days. Make sure you've described the defect, damage, or error and include that in the returned package. Should the original packaging is still available, return an item in this particular packaging. To help avoid issues with the pickup, remove any previously used shipping labels which are still on the box.

Cancel Pickup Request

After the UPS pickup has been requested, you cannot cancel that request until following first pickup attempt has been made. UPS will make up to three pickup attempts. Once the first pickup attempt, you can call UPS at 1-800-PICK-UPS (1-800-742-5877) to cancel future pickup attempts. Make sure to have your tracking number handy.


© 2017 By Erec Rex Books - All Rights Reserved.
♠MMMDXXVI